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AmTrust Financial
Desktop Support Technician I
Desktop Support Technician I at AmTrust Financial in Dallas, TX. Provide end-user IT support, troubleshoot hardware/software issues, manage ServiceNow ticketing. Requires A+, 2-3 years experience, Windows 10 knowledge.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 10, 2025
AmTrust Financial is seeking a Desktop Support Technician to provide end-user support and maintain personal computer hardware and software. The role involves troubleshooting and resolving IT issues, working with other teams, and documenting incidents and problems.
Requirements
- Associates degree (or proven industry experience)
- 2-3 years of experience in IT Desktop Support
- A+ Certification
- Experience with Windows 10
- Knowledgeable in Microsoft Office Applications
- Working knowledge with Help Desk ticketing systems such as ServiceNow
Benefits
- Medical & Dental Plans
- Life Insurance
- Health Care Flexible Spending
- Dependent Care
- 401k Savings Plans
- Paid Time Off
Requirements Summary
Associates degree, 2-3 years of IT experience, A+ Certification, Windows 10 experience, and Microsoft Office skills
Apply now
Dallas
|
Texas
United States
Entry Level
In-Person
Full Time
38000-56000 USD/year
