Western Alliance Bank

IT Manager I - IT Project Management / SDLC

Join Western Alliance Bank in Phoenix as an IT Manager I. Leverage ServiceNow skills to oversee IT project management, ensuring SDLC compliance. 5+ years required. Competitive benefits!

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 9, 2025

As an IT Manager I, you will be responsible for ensuring project management deliverables, documentation, and processes meet established standards across the IT project lifecycle. You will work closely with project managers, business leads, QA analysts, and development teams to verify adherence to the SDLC, ensure risk controls are embedded, and continuously improve process quality and compliance.

Requirements

  • 5+ years of experience in IT project management, quality assurance, or a related field.
  • Bachelor’s degree or equivalent experience required; advanced degree preferred.
  • Strong understanding of SDLC methodologies (Waterfall and Agile) and project governance.
  • Experience with project quality control frameworks, risk management, and/or documentation standards.
  • Financial services or banking industry experience preferred.
  • Proficient with project management and collaboration tools (e.g., Workfront, JIRA, Confluence, Azure DevOps, Lucid Chart, ServiceNow) is a plus.
  • Lean, Six Sigma, or other process improvement certification is a plus.
  • Excellent communication, analytical, and organizational skills.
  • High attention to detail and a proactive approach to problem-solving.

Benefits

  • Competitive salaries
  • Ownership stake in the company
  • Medical and dental insurance
  • Time off
  • 401k matching program
  • Tuition assistance program
  • Employee volunteer program
  • Wellness program

Requirements Summary

5+ years of experience, Bachelor’s degree or equivalent, strong understanding of SDLC methodologies and project governance