IT OPERATIONS ANALYST

The IT Operations Analyst role at TE involves supporting day-to-day IT operations, including desktop, laptop, and network services. The role focuses on system availability, stability, and efficiency, with responsibility for monitoring, troubleshooting, and maintaining IT systems and infrastructure to meet organizational needs. The role provides guidance and support to users on IT systems and standard applications.

Requirements

• Diagnosing and resolving hardware, software, and network problems
• Providing guidance and support to users on IT systems and standard applications
• Troubleshooting system, network, and application issues
• Maintaining IT asset inventory
• Ensuring compliance with IT policies
• Documenting IT procedures and troubleshooting steps
• Contribute to IT projects and system upgrades