IT OPERATIONS ANALYST I

TE is seeking a skilled IT Operations Analyst I to support the IT operations of various systems and infrastructure, ensuring system availability, stability, and efficiency. This role involves monitoring, troubleshooting, and maintaining IT systems and infrastructure, and contributing to IT projects and system upgrades.

Requirements

• Diagnosing and resolving hardware, software, and network problems.
• Providing guidance and support to users on IT systems and standard applications.
• Troubleshooting system, network, and application issues.
• Assist in implementing IT operational procedures and documentation.
• Coordinate with vendors and internal teams to resolve technical issues.
• Maintain IT asset inventory.
• Ensure compliance with IT policies.