Luminor Group

IT Operations Centre Operator

Join Luminor Group in Vilnius as an IT Operations Centre Operator. Utilize ServiceNow for ITSM, ensuring 24/7 operations, stability, and compliance. Benefits include flexibility, health perks, and professional growth.

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Direct Hire
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Event Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 6, 2025

Join our team as a IT Operations Centre Operator! Participate in 24/7 IT operations shift ensuring stability and compliance, and work in a 24/7 shift model divided into three rotating shifts. Foster continuous improvement, innovation, and collaboration in the IT operations team.

Requirements

  • Strong analytical skills and ability to work in a 24/7 environment including on-call rotations.
  • Understanding of IT infrastructure, monitoring tools, and event correlation.
  • Familiarity with ITSM platforms and monitoring tools (e.g., ServiceNow, JIRA).

Benefits

  • Flexibility.
  • International teams.
  • More vacation.
  • Volunteer time off.
  • Paid leave.
  • Health benefits.
  • Wellbeing.
  • Professional growth.
  • Special Offer for Luminor products & services.

Requirements Summary

Bachelor’s degree in Computer Science, Information Systems, or a related field, ITIL certification preferred, Fluent English