IT Operations Engineer (m/w/d)

We are looking for an IT Operations Engineer to join our team and help shape the future of the energy industry. You will be responsible for coordinating the analysis and correction of disturbances in the IT landscape, taking responsibility for individual services, and optimizing service management and service processes. You will also develop monitoring for our cloud applications and define new key figures.

Requirements

• University degree in computer science, business informatics, or a comparable professional qualification
• IT service management: ideally, first experiences and certifications such as ITIL
• Agile methods: preference for agile and customer-oriented working methods such as Scrum and (Biz) DevOps
• Language skills: communication with stakeholders in German and English
• Experience with monitoring tools, Jira, ServiceNow, and Confluence, or knowledge of the processes of regional suppliers

Benefits

• Flexible working hours
• 37h week
• 30 days of holiday
• Combination of home office and on-site presence
• Travel times are paid working time
• Parental leave for mothers and fathers
• Numerous internal health offers
• High-quality canteen with discounted prices
• Access to the family service
• Workation and work up to 20 days/year from the European outside world
• Attractive remuneration according to collective bargaining agreement
• Christmas bonus
• Performance-dependent remuneration
• Capital-forming benefits
• Occupational old-age provision
• Worldwide valid group accident insurance