IT Operations Manager

The IT Operations Manager oversees IT operations, including service delivery, procurement, and asset management. This integrated role ensures reliable IT systems, cost-effective purchases, and accurate asset tracking.

Requirements

• 8+ years of relevant IT Operations, Procurement and IT Asset Management experience
• A minimum 3 years of experience leading and mentoring IT talent
• Strong expertise with ServiceNow
• Strong understanding of service delivery, and lifecycle management
• Familiarity with vendor negotiation, procurement contracts, and financial controls
• Strong analytical, organizational, and communication skills
• Excellent communication skills to interact with both technical and non-technical stakeholders
• Prior experience in a leadership or strategic IT Operations role
• A Bachelor’s degree is required in Information Technology or related field, advance degree preferred

Benefits

• Bonus
• Paid time off
• Generous 401k match
• Tuition reimbursement
• Wellbeing resources