PHS

IT Operations Manager (Remote)

Join PHS as a Remote IT Operations Manager in Albuquerque, NM. Lead 24x7 IT teams, ensure high availability using ServiceNow, and manage incidents. Benefits include health insurance and wellness programs.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
May 24, 2023

We're seeking an IT Operations Manager to lead a 24x7 IT operations staff and ensure applications & services are highly available, consistently responsive, and operationally stable.

Requirements

  • Three or more years of management experience directly managing/supervising 24x7 IT Applications, DBAs, system administrators, and operations
  • Experience ensuring high-availability and operational stability for Enterprise systems
  • Experience supporting, tuning, & configuring Oracle, SQL Server, Linux, and Windows servers
  • Experience managing multiple incidents & requests within ServiceNow and Jira
  • Experience managing vendor relationships and vendor resources
  • High School and five to eight years combined experience in management of IT or equivalent experience
  • Bachelor's Degree preferred with 2-3 years of experience in management of IT or equivalent experience

Benefits

  • Medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits
  • Wellness program with gift cards and more by taking an active role in wellness activities like wellness challenges, webinar, preventive screening and more

Requirements Summary

3+ years of management experience in IT operations, high-availability and operational stability, and experience with Oracle, SQL Server, Linux, and Windows servers