State of Illinois

IT OPERATIONS MANAGER (SPSA, Opt 1)

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 27, 2025

The State of Illinois is seeking an IT Operations Manager to oversee the technical aspects of its IT operations and provide technical support. This role involves managing IT staff, ensuring smooth daily operations, and ensuring efficient service delivery. The manager will also be responsible for IT risk mitigation, policy development, and program guidance.

Requirements

  • Requires knowledge, skill, and mental development equivalent to completion of four years of college.
  • Requires four (4) years of progressively responsible administrative experience in private or public administration or a closely related field.
  • Prefers three (3) years of professional experience in day-to-day IT operations, including hardware, software, and telecom.

Benefits

  • Competitive Group Insurance
  • Flexible work schedules
  • Paid vacation time
  • Sick time
  • Paid holidays
  • Paid parental leave
  • Pension plan
  • Deferred Compensation Program
  • Medical Care Assistance Plan (MCAP)
  • Dependent Care Assistant Plan (DCAP)
  • Tuition Reimbursement Program
  • Federal Public Service Loan Forgiveness Program
  • Retirement Plan

Requirements Summary

Requires 4+ yrs experience in admin. 4 years of IT admin exp preferred. Knowledge of IT operations & public admin is needed