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D-ploy
IT/OT Support Specialist (Onsite, Baarle-Nassau, Dutch/Eng, Field Service)
IT/OT Support Specialist at D-ploy (Baarle-Nassau). Field service role using ServiceNow ticketing, ITIL processes. Troubleshoot industrial systems, SCADA/PLC. 5+ years required. Dutch/English fluent.
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
September 24, 2025
D-ploy is seeking a full-time IT/OT Support Specialist for on-site, field service support across various regions including the Netherlands. This role involves troubleshooting and maintaining IT systems, ensuring compliance with regulatory standards, and participating in disaster recovery planning. The company focuses on delivering innovative IT solutions and building strong partnerships.
Requirements
- Bachelor's in IT, Engineering, or related field
- 5+ years of IT/OT support experience in regulated environments
- Experience with industrial IT systems, SCADA/PLC, and lab software
- Networking knowledge (VLAN, Firewall, Routing)
- ITIL process knowledge; ServiceNow/Remedy ticketing
- Database Troubleshooting Experience MSSQL
- Available for onsite support and 24/7 on-call rotation
- Fluency in Dutch and English (both written and spoken)
Benefits
- Flexible working conditions
- Vouchers
- Fishing for Friends program
- Refreshments
- Further development
- International working environment
- Company-sponsored events
Requirements Summary
Bachelor's degree in related field. 5+ years of IT/OT experience. Experience with ICS/SCADA/PLC & lab software. Must be fluent in English and Dutch
