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Silveredge GS
IT Program Manager-Open Level
Join SilverEdge GS as an IT Program Manager in Herndon, VA. Leverage ServiceNow for incident management, data analysis, and reporting. Strong communication skills required.
Consulting
Entry Level
ServiceNow Role Type:
Technical Project Manager
ServiceNow Modules:
IT Service Management
Incident Management
Reporting and Analytics
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 4, 2024
SilverEdge is seeking candidates for the position of IT Program Manager. Collect, format, and analyze data from multiple systems for dashboard and reporting tools.
Requirements
- Experience with data visualization tools like PowerBI
- Experience with ServiceNow for incident management and reporting
- Proficiency in Microsoft Office tools
- Ability to comprehend and analyze qualitative and quantitative data
- Experience in developing surveys and identifying improvement opportunities
- Strong writing and communication skills
- Ability to plan and facilitate large group meetings
- Analytical skills to collect, organize, and present data
- Big picture thinking aligned with strategic goals
- Organizational skills to manage multiple projects simultaneously
- Ability to articulate complex ideas
- Ability to work independently and lead teams effectively
Benefits
- Equal Opportunity Employer
- Applicants receive lawful consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status
Requirements Summary
Experience with data visualization, Microsoft Office, and ServiceNow; ability to analyze and organize data; strong writing and communication skills
