IT Release Manager

Tiffany & Co. is seeking a Release Manager to plan, coordinate, and verify the deployment of IT solutions into production, collaborating closely with product teams, IT operations, and PMO.

Requirements

• Create and maintain a Release Calendar with cadence of activities across Production and Non-Production environments for teams to use in planning their development and testing activities.
• Conduct release readiness stage-gate reviews, release de-conflict session and post-mortems, with the goal of helping manage risk and resolving issues that affect release scope, schedule, and quality.
• Proactively provide release health status, by identifying risks and obstacles that may impact release delivery; escalate and discuss with appropriate team members, define remediation activities and drive resolution
• Act as a central point of contact for all stakeholders involved in the release process. Communicate release plans, timelines, and requirements to different teams. Provide regular updates on release progress and status, Improving communication and transparency.
• Collaborate with other teams like DevOps and QA to continuously identify areas for improvement in the release process, implementing best practices and tools to streamline it, including automation and continuous integration/continuous delivery (CI/CD).
• Manage release schedules and dependencies, considering third-party applications, defect backlogs, and infrastructure updates.
• Responsible for the release landscape and environments management, code synch, data synch, etc
• Ability to build and maintain effective partnerships
• Experience in setting up Continuous Deployment / Integration / Delivery throughout the software engineering lifecycle.
• Ability to interact positively with a diverse group of individuals and recognize key stakeholders and develop tactics to effectively implement change.
• Authentic curiosity and learning agility to deeply understand business needs and IT landscape challenges. Ability to find innovative ways to resolve problems.
• Desire and ability to mentor staff.
• Strong negotiation skills with ability to work within a matrix-run organization.
• Must be independent, self-motivated and detailed oriented
• Experience with ServiceNow and Jira

Benefits

• Comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being
• Competitive pay, medical, dental, and vision insurance, 401(k) plans with company match, paid time off, alongside other meaningful employee offerings