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RainesDev
IT Senior Manager - ServiceNow Platform
Join RainesDev as an IT Senior Manager in Reston, VA, leading ServiceNow optimization. Requires 10+ years in ITSM, ITAM, SecOps. Competitive benefits!
ServiceNow Role Type:
ServiceNow Modules:
Change Management
Configuration Management Database
Governance, Risk, and Compliance
IT Asset Management
IT Service Management
Security Operations
Third-Party Risk Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Third-Party Risk Management
Job description
Posted on:
January 28, 2025
This IT Senior Manager role at a global mission-driven company focuses on optimizing ServiceNow and ensuring alignment with business objectives. The role involves leading a team, defining a platform roadmap, ensuring scalability, and driving innovation. This position offers the opportunity to simplify processes, reduce customizations, and bring ServiceNow closer to its core capabilities.
Requirements
- 10+ years of ServiceNow experience
- Expertise in ITSM, ITAM, SecOps, GRC, and TPRM
- Strong architecture and design experience in ServiceNow
- Leadership experience, including mentoring and managing technical teams
- Ability to drive complex large-scale projects
- Proficiency in scripting languages (JavaScript, Glide, etc.)
- Solid understanding of CMDB, Asset Management, Incident, Problem, and Change Management processes
- Experience integrating ServiceNow with external systems using APIs
- Familiarity with Agile, Scrum, and Kanban methodologies
- Strong communication skills
Benefits
- Competitive compensation
- Stock options
- Bonuses
- Employee stock purchase plan
- Hybrid work model
- Collaboration
Requirements Summary
10+ years ServiceNow experience, with expertise in ITSM, ITAM, SecOps, GRC, and TPRM. Leadership and project management skills are also required
