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RainesDev
IT Senior Manager - ServiceNow Platform
Join RainesDev as an IT Senior Manager in Reston, VA, to lead the ServiceNow platform, driving ITSM, ITAM, and SecOps innovations. 10+ years required. Hybrid model.
ServiceNow Role Type:
ServiceNow Modules:
Change Management
Configuration Management Database
Governance, Risk, and Compliance
IT Asset Management
IT Service Management
Security Operations
Third-Party Risk Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Third-Party Risk Management
Job description
Posted on:
January 28, 2025
We are seeking an IT Senior Manager to lead and optimize the ServiceNow platform, ensuring alignment with business objectives and driving innovation and efficiency. This role involves simplifying processes, reducing customizations, and increasing ServiceNow’s capabilities. The position offers a hybrid work model and opportunities for career growth.
Requirements
- 10+ years of ServiceNow experience
- Expertise in ITSM, ITAM, SecOps, GRC, and TPRM
- Strong architecture and design experience in ServiceNow
- Leadership experience, including mentoring
- Ability to drive complex projects
- Proficiency in scripting languages (JavaScript, Glide, etc.)
- Understanding of CMDB, Asset Management, Incident/Problem/Change Management processes
- Experience integrating ServiceNow with external systems
- Familiarity with Agile, Scrum, and Kanban methodologies
- Strong communication skills
- US Citizen/Green Card holder preferred.
Benefits
- Competitive compensation
- Stock options
- Bonuses
- Employee stock purchase plan
- Hybrid work model
- Collaborative and dynamic environment
- Career growth opportunities
Requirements Summary
10+ years ServiceNow experience, expertise in ITSM, ITAM, SecOps, GRC, and TPRM. Leadership skills and proficiency in scripting/frameworks are also required
