IT Service Analyst (m/f/d)

This position seeks an IT Service Analyst to deliver exceptional customer experience and reliable IT support. The ideal candidate will be a strong communicator, customer-focused individual with a willingness to learn and thrive independently. Responsibilities include device setup, access management, troubleshooting, hardware management, and contributing to IT projects.

Requirements

• Complete IT training is a plus.
• Strong communication skills.
• Customer focus and reliability.
• Practical experience in IT support.
• Comfort with Windows 10/11, Microsoft 365, and user management.
• Fluency in English.

Benefits

• Pension support
• Additional company holidays
• E-learning platform
• Flexible working hours
• Team spirit events
• Fair recognition
• Excellence in IT