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Eurofins
IT Service Coordinator
IT Service Coordinator at Eurofins (Queluz e Belas). Lead ServiceNow incident/change management, IPC expertise required. ITIL V3/4, BMC Helix, PowerBI skills. Competitive benefits, 4-day week.
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 15, 2025
Eurofins Scientific is an international life sciences company seeking an IT Service Coordinator to lead IT service management within the organization. The successful candidate will be responsible for effectively coordinating all aspects of service management, including incident, service, and change management, ensuring rapid restoration of services and resolution of issues, thereby improving overall service availability.
Requirements
- ITIL V3/4 foundation
- Good experience with ServiceNow
- Good experience with BMC Helix
- Good experience with PowerBI
- Good experience with Power Automate, Power Apps and PowerShell
- Hands-on Service reporting
- Escalations handling
- Release and Deployment Management
- IPC (Incident, Problem and Change Management)
- Excellent written and Oral communication
- Works in conjunction with Continual Service Improvement
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Requirements Summary
Good collaboration and problem-solving qualities. Attention to details and quality reporting. Be flexible and adapt to current organizational processes
