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Concentrix
IT Service Desk Agent (German-speaking) -On-site FI01
Join Concentrix as an IT Service Desk Agent in Barcelona. Utilize ServiceNow for IT support, requiring German fluency and ITIL knowledge. Salary €22,000 + bonuses.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 12, 2024
We are a global technology and services leader that powers the brands of the future. As an IT Service Desk Agent in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.
Requirements
- 1st or 2nd-level IT support experience in larger environments
- Proficient or bilingual level of German and advanced English skills
- Knowledge of Windows 10, Office 365, MS Teams, and troubleshooting both hardware and software
- Familiarity with ITSM ticket systems (like ServiceNow)
- Knowledge of ITIL V4 processes
Benefits
- Salary 22 000 euros gross/year
- Up to 2 400 euros gross/year in bonus
- Great office location in Barcelona
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs and specialized courses
Requirements Summary
IT experience, German language skills, and knowledge of IT systems
