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Uline
IT Service Desk Technician
Join Uline as an IT Service Desk Technician in Pleasant Prairie, WI. Leverage ServiceNow skills to manage incidents and changes. 3+ years experience required. Benefits include health insurance, 401(k) match, and tuition assistance.
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 24, 2025
We are looking for an IT Service Desk Technician to troubleshoot technology issues in a collaborative IT environment. The ideal candidate will have 3+ years of experience and be familiar with ITIL compliant Service Management platforms, including ServiceNow.
Requirements
- High school diploma or equivalent
- 3+ years of experience as IT Service Desk Technician or Data Center Operator
- Experience with incident, change and problem management in a multi-location data center
Benefits
- Complete health insurance coverage
- 401(k) with 6% employer match
- Multiple bonus programs
- Paid holidays
- Generous paid time off
- Tuition Assistance Program
Requirements Summary
High school diploma, 3+ years of experience, and knowledge of ITIL compliant Service Management platforms required
Apply now
Pleasant Prairie
|
Wisconsin
United States
Mid-Level
In-Person
Full Time
48000-60000 USD/year
