IT Service Desk Technician

As an IT Service Desk Technician, you will troubleshoot technology issues, create incident tickets, and handle major IT incident management in a collaborative IT environment at Uline, a leading distributor of shipping, industrial, and packaging materials.

Requirements

• High school diploma or equivalent
• 3+ years of experience as IT Service Desk Technician or Data Center Operator
• Experience with incident, change and problem management in a multi-location data center
• Experience in utilizing ITIL compliant Service Management platforms, including ServiceNow

Benefits

• Complete health insurance coverage
• 401(k) with 6% employer match
• Multiple bonus programs
• Paid holidays
• Paid time off
• Tuition Assistance Program
• On-site café
• First-class fitness center
• Walking trails