Uline

IT Service Desk Technician

Join Uline as an IT Service Desk Technician in Pleasant Prairie, WI. Leverage ServiceNow for incident management. Enjoy health benefits, 401(k), and growth potential.

ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 4, 2025

IT Service Desk Technician position with a collaborative IT environment, troubleshooting technology issues, and significant growth and earning potential. Monday - Friday, 6 AM to 2:30 PM.

Requirements

  • High school diploma or equivalent
  • 3+ years of experience as IT Service Desk Technician or Data Center Operator
  • Experience with incident, change and problem management in a multi-location data center
  • Experience in utilizing ITIL compliant Service Management platforms, including ServiceNow

Benefits

  • Complete health insurance coverage
  • 401(k) with 6% employer match
  • Multiple bonus programs
  • Paid holidays
  • Paid time off
  • Tuition Assistance Program

Requirements Summary

High school diploma, 3+ years of experience, ITIL compliant Service Management platforms