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Eversource Energy
IT Service Management Internship
Join Eversource Energy in Berlin, CT as an IT Service Management Intern. Utilize ServiceNow and ITIL 4 principles to enhance service delivery. Gain real-world experience!
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
June 18, 2025
The IT Service Management office is looking for an enthusiastic intern to work with our team on several project initiatives. This internship is ideal for individuals passionate about optimizing service delivery and contributing to organizational knowledge strategies.
Requirements
- Working understanding of ITIL 4 principles
- Hands-on experience with ITSM tools—ServiceNow is highly preferred
- Excellent customer service orientation
- Strong communication abilities
- Self-starter mindset
Benefits
- Work on real-world projects
- Develop industry-relevant skills
- Gain visibility into enterprise-scale IT environments
- Mentorship and constructive feedback
Requirements Summary
Working understanding of ITIL 4 principles, hands-on experience with ITSM tools, excellent customer service orientation
