IT Service Management Internship

The IT Service Management office is looking for an enthusiastic intern to work with our team on several project initiatives. This internship is ideal for individuals passionate about optimizing service delivery and contributing to organizational knowledge strategies.

Requirements

• Working understanding of ITIL 4 principles
• Hands-on experience with ITSM tools—ServiceNow is highly preferred
• Excellent customer service orientation
• Strong communication abilities
• Self-starter mindset

Benefits

• Work on real-world projects
• Develop industry-relevant skills
• Gain visibility into enterprise-scale IT environments
• Mentorship and constructive feedback