Sr Machine Learning Quality Engineer

ServiceNow is seeking a Sr. Machine Learning Quality Engineer to own end-to-end quality deliverables for Machine Learning (ML) and AI products. This role involves collaborating with Product and Development teams, evaluating AI-generated content quality, creating test automation frameworks, and leading test data collection and analysis. ServiceNow is a leading AI-enhanced cloud platform used by over 80% of Fortune 500 companies.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes.
• 2+ years professional experience in software quality engineering.
• Working knowledge with testing machine learning and Generative AI systems, synthetic data generation, and prompt engineering.
• Understanding of core AI principles, including agentic AI, algorithms, models, and ethical considerations.

Benefits

• Equal Opportunity Employer