IT Site Manager

Symbotic is seeking a dynamic and experienced IT Site Manager to lead and oversee all aspects of local IT operations. The role will be responsible for endpoint infrastructure management, M&A infrastructure consolidation, comprehensive device management, and high-quality end-user support.

Requirements

• Bachelor’s degree in information technology, Computer Science, or a related field.
• Minimum of 8 years of IT experience including hands-on support, systems administration, or infrastructure management.
• Minimum of 2 years of experience in a team leadership or IT management role.
• Strong knowledge of Microsoft 365, Windows 10/11, Intune/SCCM, JAMF, Kanji, and Active Directory.
• Experience managing end-user support functions and helpdesk operations.
• Demonstrated experience with documenting IT processes and creating support documentation.
• Experience with Microsoft Entra ID and hybrid identity management.
• Familiarity with ITSM tools such as ServiceNow, Jira, or similar platforms.
• Experience in M&A IT integrations and infrastructure consolidation projects.
• Certifications such as CompTIA Network+, Microsoft 365 Certified, ITIL, or similar.

Benefits

• Up to 10% of travel may be required.
• Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
• The employee is responsible for owning a credit card and managing expenses personally to be reimbursed bi-weekly.