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EVERIENCE
IT Support
Join Everience as an IT Support in Reggio nell'Emilia, leveraging ServiceNow skills to provide technical support in banking. 36-month contract with growth potential.
Direct Hire
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 6, 2025
Join Everience Italia as an IT Support to work on-site with a well-known client in the banking sector, providing technical support and services.
Requirements
- Experience with ServiceNow, Jira, Remedy, SAP
- In-depth knowledge of Windows and iOS
- Planning and management of activities according to priorities and SLA
- User management (password reset, group creation and management)
- Installation, troubleshooting, and tenant management of Office 365
- Basic knowledge and network troubleshooting capabilities, knowledge of main network protocols
- Usage of Mobile Device Management consoles
- Software Troubleshooting
Benefits
- 36-month apprenticeship contract with prospects of indefinite employment
Requirements Summary
6-12 months of experience in IT Support, with technical skills in ticketing platforms, operating systems, and software troubleshooting
