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ServiceNow
Director, Renewal Sales
Join ServiceNow as Director of Renewal Sales in Milan. Lead EMEA South Renewals, driving customer retention and growth. Requires 10+ years in renewals and team management. Benefits include flexible work options.
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 7, 2025
We are seeking a Director of Renewal Sales to lead our EMEA South Renewals organisation, responsible for driving retention and growth of our existing customer base through strategic renewal execution.
Requirements
- 10+ years of experience in renewals, sales, or customer success leadership
- 3+ years managing high-performing teams or second-line leaders in a commercial environment
- Proven ability to scale and optimise renewals sales organisations
- Deep understanding of the enterprise software buying journey, including negotiation, value realisation, and retention drivers
- Experience building employee programs to drive engagement and performance
Benefits
- Work Personas (flexible, remote, or required in office)
- Equal Opportunity Employer
- Accommodations for individuals with disabilities
- Export Control Regulations compliance
Requirements Summary
10+ years of experience in renewals, sales, or customer success leadership and 3+ years managing high-performing teams or second-line leaders in a commercial environment
