IT Support Analyst

IT Support Analyst at LKQ in Rotterdam: solve IT user problems, customer service, and work in a challenging environment with opportunities for growth and development.

Requirements

• Minimum 4 years of experience in a first-line/second-line service desk role
• Knowledge of end-user technology, Windows operating systems, Microsoft applications, business applications, print systems and basic principles of cybersecurity
• Experience with setting up workstations and upgrading existing systems
• Experience/knowledge of the 'ServiceNow' ITSM platform or comparable
• Strong written and verbal communication skills
• Calm, proactive and participatory approach to solving operational problems
• Proficiency in Dutch and English, Spanish is a plus

Benefits

• Attractive salary between €2900 and €4400, fitting your knowledge and experience
• A lease car, mobile phone and laptop
• Good secondary working conditions, including a pension scheme, 25 vacation days (with extra purchase option), discount on home working allowance of €4.00 per day
• Excellent opportunities for career growth and the chance to develop further
• Employee discount and possibility to participate in company fitness