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Capco
IT Support Analyst - Bilingual | Hybrid | Barueri/SP
Join Capco as a Bilingual IT Support Analyst in Barueri/SP. Leverage ServiceNow skills to provide top-notch technical support and enhance user satisfaction.
Consulting
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
DevOps
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 7, 2025
Capco is a global technology and management consultancy that specializes in digital transformation. We're looking for an IT Support Analyst to join our Infrastructure team in Barueri/SP, Brazil. The ideal candidate will provide first-line technical support to users, ensuring efficient problem resolution and internal customer satisfaction.
Requirements
- Bachelor's degree in Computer Science, Information Systems, Information Technology, or related areas.
- Minimum 5 years of experience in Service Desk or technical support.
- Knowledge of Windows operating systems.
- Experience with call management tools (such as ServiceNow or Jira, for example).
- Advanced English for conversation.
Requirements Summary
Bachelor's degree in Computer Science, Information Systems, Information Technology, or related areas; Minimum 5 years of experience in Service Desk or technical support; Knowledge of Windows operating systems
