Wachter, Inc.

IT Support Anayst

Join Wachter, Inc. as an IT Support Analyst in Laurel, NJ. Leverage ServiceNow skills to resolve tech issues, support teams, and enjoy competitive benefits.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
February 14, 2025

Wachter's is seeking a Lead IT Support Specialist to provide on-site support for their Mt. Laurel, NJ location and support remote locations. The role involves handling hardware/software issues, resolving technical problems, and collaborating with the larger IT team. The company offers competitive pay and exceptional benefits.

Requirements

  • Proven experience in IT support, preferably in a corporate environment
  • Strong knowledge of Windows, MacOS, and Linux operating systems
  • Proficiency in Microsoft 365 applications
  • Experience with printers, mobile phones, and other office technology
  • Familiarity with IT ticketing systems (ServiceNow experience is a plus)
  • Excellent problem-solving and communication skills
  • Independent and proactive approach

Benefits

  • Medical, Dental, Prescription & Vision Benefits
  • Life, AD&D, and LTD insurance
  • Paid Vacation and Holidays
  • MD Live & TriaHealth
  • Company-Matched 401(k) and IRA Retirement Savings

Requirements Summary

IT support experience preferred. Strong knowledge of operating systems (Windows, MacOS, Linux). Proficiency with Microsoft 365. Independent problem-solving skills are required