IT Support Engineer- First Line

ComeOn Group is seeking a skilled First Line IT Support Engineer to join their fast-paced IT team in Malta. This role involves providing technical support to employees, managing tickets, troubleshooting hardware and software issues, and ensuring smooth IT operations. The position offers opportunities for career growth within the IT department and the wider company, along with a collaborative team environment.

Requirements

• Fluent in English
• Minimum of 12 months' experience in first-line IT support
• Proven experience with a service management tool (Jira Service Management, Zendesk, or ServiceNow)
• Hands-on desktop support experience with Windows 11 and macOS
• Familiarity with client operating systems (Windows 11 and macOS)
• Proactive attitude with strong problem-solving abilities
• Ability to thrive in a fast-moving, dynamic environment

Benefits

• Competitive salary and benefits package
• Wellness allowance
• International Private Health Insurance
• Team events
• Company events