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Moneybase plc
Senior Software Support Engineer
Join Moneybase plc in Birkirkara as a Senior Software Support Engineer. Leverage ServiceNow for Level 2 support, troubleshooting, and IT efficiency. Benefits include health insurance and career growth.
Direct Hire
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 28, 2025
Moneybase, a leading financial services group, is seeking a Senior Software Support Engineer to provide Level 2 technical support for financial systems, troubleshoot escalated issues, and ensure seamless operations. This role requires collaboration with other IT teams to maintain compliance standards and improve IT efficiency. The company is innovative, valuing employee growth and wellbeing.
Requirements
- Educated to degree level or equivalent
- 3+ years of experience with MS SQL Server and .NET technologies
- 3+ years of experience working with NoSQL and relational database management systems
- Strong knowledge of investment management software, trading platforms, and compliance systems
- Experience troubleshooting financial data feeds, transaction processing systems, and market connectivity issues
- Familiarity with portfolio management tools, algorithmic trading systems, and risk analysis software
- Knowledge of ITIL frameworks and ticketing systems like ServiceNow, Jira, or Zendesk
- Strong problem-solving skills
- Excellent communication skills
Benefits
- Health Insurance
- Fitness allowances
- Study Leave
- Scholarship
- Career growth opportunities
Requirements Summary
Bachelor's degree required. 3+ years experience with MS SQL Server and .NET. Strong investment management & financial systems knowledge is key
