IT Support Engineer EUC L2

This IT Support Engineer role focuses on providing onsite IT technical support within a Site Technology Servicing team. Responsibilities include end-user support for desktop/laptop computers, configuring/troubleshooting systems, coordinating vendor support, and managing IT asset management. The role involves collaboration with both internal teams and external vendors.

Requirements

• 5+ years’ experience in IT support
• In-depth knowledge of Microsoft Windows 7 and Windows 10
• Knowledge & experience with ServiceNow or similar ticketing system
• Understanding of Active Directory
• Plant environment knowledge and Experience
• Familiarity with Microsoft server technologies
• Self-disciplined and highly motivated
• Good decision-making skills
• Strong prioritization skills