.svg)
Avaso Technology Solutions
IT Support Engineer-EUCL2 INFR L1
IT Support Engineer L1 at Avaso Technology Solutions, Glasgow. Provide technical support for desktops, laptops, networks & servers. Requires 5+ yrs IT support, Windows expertise, ServiceNow ticketing knowledge & Active Directory skills.
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 4, 2025
The IT Support Engineer will provide technical support for onsite IT technical support within our scope, including end-user desktops, laptops, office IT, and network and servers. The role involves troubleshooting, installation, and configuration of software and hardware, as well as coordinating with external vendors and managing IT projects.
Requirements
- 5+ years of experience in IT support
- In-depth knowledge of Microsoft Windows 7 and Windows 10 operating systems
- Knowledge and experience with ServiceNow or similar ticketing system
- Understanding of Active Directory
- Familiarity with Microsoft server technologies and their associated user management tools
Benefits
- Competitive salary
- Opportunities for career growth and development
- Collaborative and dynamic work environment
Requirements Summary
5+ years of IT support experience, in-depth knowledge of Microsoft Windows 7 and 10, and experience with ServiceNow or similar ticketing system
