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Denver Broncos and Stadium Management Company
IT Support Manager
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 29, 2025
The Denver Broncos are seeking an IT Support Manager to manage their IT organization. The role involves providing technical guidance, resolving issues for Help Desk Technicians, and ensuring consistent support aligned with operational SLAs. This is a full-time, location-based position within the Denver/Englewood area. The ideal candidate will be technically proficient and a strong manager with excellent communication skills.
Requirements
- BS in technology or IT support management
- 5+ years of general IT troubleshooting and network connectivity experience
- 2+ years in supervisory experience
- Strong customer relationship, consensus building, and client service skills
- ITSM experience (Freshservice or ServiceNow preferred)
- Experience with Teleconferencing and Email tools
Benefits
- Competitive salary
- Comprehensive benefits package
Requirements Summary
BS in IT or related field. 5+ yrs IT troubleshooting. 2+ yrs supervisory experience. Strong customer/communication skills
Apply now
Denver
|
Colorado
United States
Mid-Level
Hybrid
Full Time
115000-120000 USD/year
