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Leroy Merlin Greece
IT Support Senior Specialist
Join Leroy Merlin Greece as an IT Support Senior Specialist in Marousi. Oversee help desk operations, manage ServiceNow, and enhance service quality. Competitive salary and benefits!
Direct Hire
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 3, 2025
We are looking for an IT Support Senior Specialist to oversee the daily operations of the IT help desk team, ensuring efficient and effective technical support to users. The role involves supervising staff, managing service requests, resolving escalated issues, and continuously improving service quality to meet organizational needs.
Requirements
- Degree in Computer Science, engineering or relevant field
- English degree (at least B2 - Lower)
- In-depth understanding of diverse computer systems and networks
- Experience with help desk management software - ServiceNow
- Good knowledge of internet security and data privacy principles
- Ability to set priorities, and manage escalations
Benefits
- Competitive Salary
- Excellent working environment
- Career opportunities
- Continuing education on the role
- Private Medical Insurance
- Laptop - Mobile Phone
- Company discounts
Requirements Summary
Degree in Computer Science or relevant field, English degree, experience with ServiceNow, and knowledge of internet security and data privacy principles
