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EVERIENCE
IT Support Specialist
IT Support Specialist at Everience, Bucharest. Provide L1/L2 technical support using ServiceNow ITSM platform. 5+ yrs IT experience, Microsoft expertise required. Benefits include training, medical coverage, meal tickets.
Consulting
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
DevOps
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 12, 2025
Everience is an international consulting group delivering AI-augmented digital services. We are looking for an IT Support Specialist to provide technical support together with the Global technical support team on all IT systems utilized by company staff and Client contractors.
Requirements
- 5 yrs of IT knowledge and troubleshooting skills
- 5 yrs working in on-site level1/2 technical support role
- Good understanding of IT systems and business process flows
- Strong competency in computer systems in a Microsoft (Current Windows Operating systems and Office applications, Windows management tools) based environment
- Experience with ITSM tool ServiceNow preferred
- Strong competency with market leading mobile communication devices
Benefits
- Expense account for holidays
- Meal tickets and gift vouchers
- Training opportunities
- Regina Maria medical package
- Extra vacation days
- Fruits on the house
Requirements Summary
5 years of IT experience, good understanding of IT systems, and strong competency in Microsoft environment
