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Touro University
IT Support Technician
Join Touro University as an IT Support Technician in Brooklyn, NY. Utilize ServiceNow for incident tracking, support hardware/software, and assist students.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 28, 2025
IT Support Technicians provide on-premises and remote support for instructional technologies and computer labs. They assist students and instructors with computer hardware, software, and networking. The role involves log-monitoring, incident tracking, training, maintaining inventory, and assisting with library staff needs. The team assists with local and global projects.
Requirements
- Provides support for computer hardware, software, and networking.
- Utilizes ServiceNow to log and track customer requests.
- Collaborates with Network, Network Security, and other teams.
- Provides hardware/software support to students and instructors.
Requirements Summary
Bachelor's degree or pursuing it. Strong customer service & communication skills. Proficiency in Microsoft Office Suite
Apply now
Brooklyn
|
New York
United States
Entry Level
Hybrid
Part Time
33000-40000 USD/year
