Insight Enterprises, Inc.

IT Support Technician

Join Insight Enterprises as an IT Support Technician in NYC. Leverage ServiceNow for ITSM, manage devices, and support users. Benefits include medical coverage.

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Consulting
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Entry Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 4, 2025

Insight is seeking an IT Support Technician to join their team in New York City. The role involves effective communication with IT teams, managing devices, and providing end-user support. Insight emphasizes a diverse and meaningful workplace, with opportunities for growth and advancement.

Requirements

  • Imaging, deployment, updates, and troubleshooting for Windows 10/11 and macOS
  • Experience with SCCM, Intune, Workspace ONE
  • Mobile support configuration and support for iOS devices in enterprise environments
  • ITSM and ticketing systems proficiency with ServiceNow
  • Ambition and passion for continuous learning

Benefits

  • Medical benefits
  • Access to a range of team resources
  • Temporary team availability

Requirements Summary

Endpoint management, device management, and ITSM/Ticketing systems experience required. Full-time availability is also needed