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tech&match
IT Support till Gislaved Folie
IT Support at tech&match in Gislaved. Provide user-focused IT services using ServiceNow ITSM platform. Requires Windows/Microsoft 365 expertise, ITIL knowledge, and CMDB documentation skills. Swedish/English fluent.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 11, 2025
We are looking for a service-oriented and technically curious IT support who wants to contribute to effective, stable, and user-focused IT services for the entire operation.
Requirements
- Higher vocational education, gymnasial IT education, or equivalent practical experience
- Good understanding of IT hardware, software, and basic network concepts
- Experience with Windows environments and Microsoft 365
- Ability to troubleshoot IT-related problems efficiently
- Some knowledge of networks, Windows Server, and permission management
- Experience with documentation/CMDB is meritorious
- Experience with ServiceNow or similar ITSM platform is meritorious
- Basic understanding of ITIL or willingness to certify
- Very good knowledge of Swedish and English
Requirements Summary
Higher vocational education or equivalent, good understanding of IT hardware and software, experience with Windows environments
