IT Support W/ Temenos (T24)

We are seeking an IT Support Specialist with experience in Temenos Transact (T24) L1/L2 support to provide production support with T24 Transact experience. The ideal candidate will have strong knowledge of core banking operations, troubleshooting skills, and experience with L1/L2 support in a banking environment.

Requirements

• Good fluency in English (minimum B2)
• Experience with Temenos Transact (T24) L1/L2 support
• Proficiency in transact functional streams - Retail Banking (Arrangement Architecture Accounts, Deposits & Loans), Treasury Operations, Wealth Securities & Corporate Actions processing, Payments (TPH), Financial Accounting
• Strong knowledge of RTB (Run the Bank) operations, production support, and incident management
• Proficiency in SQL, Unix/ shell scripting, and log analysis
• Familiarity with banking interfaces, APIs, and middleware
• Good understanding of the Temenos Transact Product functionality
• Knowledge of operating systems and monitoring tools is necessary
• Experience with automation and simplification of tasks
• Experience in Ticketing Systems like Service Now, JIRA
• Familiarity with CI/CD, version control tools, and databases is required.
• Experience with Kubernetes is necessary for managing containerized applications effectively
• General knowledge/experience on Banking or knowledge related to Wealth Management / Private banking
• Familiarity in using tools such as Jira, ServiceNow, Autosys
• Experience with T24 core logs, Temenos scheduler Agent, Temenos Interaction framework, T24 TAFC/ TAJF, Temenos Security Manager
• Understanding of banking operations, transactions flows, and payment interfaces (SWIF, SEPA, RTGS)
• Experience with ITIL framework
• Exposure to DevOps tools for automation and monitoring

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance