Postman

IT Systems Administrator

Join Postman as an IT Systems Administrator in Boston. Leverage ServiceNow for tech support, troubleshooting, and managing IT infrastructure. Benefits include full medical coverage and flexible PTO.

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Consulting
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Entry Level
ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
June 20, 2025

Postman is seeking a highly technical IT System Administrator to join their team. The IT Sys Admin will provide world-class tech support to Postmanauts, troubleshoot and resolve endpoint issues, install/configure and support endpoints, and assist with day-to-day operations for Postman's Global IT infrastructure.

Requirements

  • 2-4 years of experience working with productivity and collaboration toolsets
  • Solid understanding of SAAS Applications, GSuite, Okta, Slack, Jamf, Intune, Mac OS, and Windows OS
  • Experience using ITSM tools for ticket tracking Jira, ServiceNow, etc.
  • Ability to perform in-depth research and troubleshooting for complex technical issues
  • Strong time management and organization skills; able to prioritize multiple requests effectively

Benefits

  • Full medical coverage
  • Flexible PTO
  • Wellness reimbursement
  • Monthly lunch stipend
  • Creche allowance
  • Donation-matching program
  • Frequent and fascinating team-building events

Requirements Summary

2-4 years of experience, solid understanding of SAAS Applications, experience with ITSM tools, strong time management skills