Lightcast

IT Systems Engineer

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Discovery
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 10, 2025

Lightcast Discovery is seeking an IT Systems Engineer to join their growing team. This role involves supporting colleagues across various IT departments, ensuring the smooth operation of systems, and contributing to technical projects. The ideal candidate is a problem-solver with a passion for technology and excellent communication skills.

Requirements

  • 2-3 years of IT support experience, ideally in a 2nd Line Engineering role
  • Strong knowledge of Microsoft 365, Windows, Active Directory, and IT infrastructure management.
  • Experience with ITSM ticketing systems (e.g., ServiceNow, Freshworks, Zendesk)
  • Fluency in English (spoken and written)

Benefits

  • Competitive salary
  • Generous holiday allowance
  • Flexible working hours
  • Pension contribution
  • Private medical insurance
  • Income protection
  • Life insurance
  • Gym membership
  • Cycle to Work scheme
  • Technology schemes
  • Family leave policies

Requirements Summary

2-3 years IT support experience. Strong Windows/Microsoft 365 skills. Good IT infrastructure understanding