PSI CRO

IT Systems Engineer

Join PSI CRO in Singapore as an IT Systems Engineer. Leverage ServiceNow skills to enhance IT infrastructure. Requires a Computer Science degree and expertise in TCP/IP, Windows Server, and cloud solutions. Enjoy a supportive culture and impactful projects.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Incident Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
June 11, 2025

PSI is a leading Contract Research Organization (CRO) with over 25 years of experience in the pharmaceutical industry. In this role, you will be involved in evaluation, testing and implementation of IT infrastructure systems to support PSI business processes and operations.

Requirements

  • University Degree in Computer Science or the like
  • Full working proficiency in English
  • Expert knowledge and experience with TCP/IP, DNS, DHCP, IP routing and switching on Cisco CCNA or greater level (certification is a plus)
  • Expert knowledge of Microsoft Windows Server and Active Directory (including ADFS, PKI)
  • Strong understanding and hands-on experience with SMTP, SPF, DKIM, DMARC, Microsoft Exchange in high-available and hybrid configurations
  • Experience with SCCM and/or ServiceNow
  • Cloud solution experience
  • Basic administration of Linux servers
  • Experience in setting up centralized monitoring and logging systems (Splunk, Zabbix, Nagios/Icinga etc.)
  • Experience with Veeam Backup
  • Experience in managing HP/HPE hardware and VMware vCenter servers
  • Knowledge of virtualization concepts and practical hands-on experience on VMware Certified Professional level (certification is a plus)
  • Experience in designing, implementing and managing complex IT infrastructure projects
  • Ability to assess business needs and translate them into relevant solutions
  • Ability to document and maintain detailed technical documentation and procedures

Benefits

  • highly selective about the projects we undertake highlights our commitment to delivering high-quality, timely services across a broad spectrum of therapeutic indications.
  • inclusivie culture is a cornerstone of our success, enabling us to attract and retain top talent globally.

Requirements Summary

Degree in Computer Science, expertise in IT infrastructure systems, ability to document and maintain technical documentation