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AVASO TECH PRIVATE LIMITED
IT Team Lead: L2
IT Team Lead: L2 at AVASO TECH, Hyderabad. Oversee IT ops, leveraging ServiceNow for ITSM. Requires Desktop support, AV/VC, Server, and Networking skills.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 26, 2025
Seeking an IT Support Team Lead to oversee and support IT operations, with solid hands-on experience in Desktop Support, AV/VC technologies, Server Administration, and Networking.
Requirements
- Proven expertise in Desktop support (Windows, macOS, productivity apps)
- AV/VC platforms (Zoom, Teams, Webex)
- Server administration (Windows Server, AD, Group Policy, file/print services)
- Networking (TCP/IP, DNS, DHCP, VPNs, OSPF, BGP)
- Hands-on experience with L2/L3 networking devices (Cisco, Fortinet, Palo Alto, etc.)
- Strong understanding of firewalls, load balancers, and wireless networks.
Benefits
- High quality IT services
- Excellent problem-solving skills
- Strong customer service mindset
- Experience with ITSM/ticketing platforms (e.g., ServiceNow, Jira, Zendesk)
Requirements Summary
Proven expertise in Desktop support, AV/VC platforms, Server administration, and Networking, with hands-on experience in L2/L3 networking devices
