IT Technician

Corning is seeking an IT Technician to provide support for authorized IT devices within the Optical Communications segment. The role involves providing troubleshooting, resolving technical issues, and contributing to service desk metrics. This is a key role within a team focused on driving innovation and growth.

Requirements

• Associate degree in IT or related professional certification
• Minimum of 2 year of IT Helpdesk or Service Desk experience
• Time management and multitasking abilities
• Strong customer service and communication skills
• Proficiency in Windows, Microsoft O365, Teams, and other relevant tools
• Experience with Cisco VPN and Pulse clients
• Knowledge of Citrix connectivity
• Active Directory Administration
• Experience with Windows troubleshooting and software installation

Benefits

• Comprehensive medical, dental, vision, and life insurance
• Pension benefit
• 401(k) savings plan matching
• Employee Assistance Program