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Netcompany
ITAM - Service Now Business Analyst
ITAM ServiceNow Business Analyst at Netcompany, Brussels. Lead HAM implementations, manage asset lifecycle & workflows. 3+ BA years, ServiceNow HAM expertise required. Hybrid, competitive pay, learning opportunities.
Consulting
Mid-Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
DevOps
IT Asset Management
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 2, 2025
Are you ready to shape the future technological landscape in Europe? We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here.
Requirements
- 3+ years as a Business Analyst, including 1+ year in ServiceNow implementations with HAM expertise.
- Strong knowledge of asset lifecycle processes, data integrity, and reporting.
- Skills in analyzing large datasets and defining workflows.
- Experience in Agile methodologies, JIRA, and translating business needs into technical requirements.
- Excellent communication, stakeholder management skills, and customer-facing experience.
- Strong problem-solving, multitasking, adaptability, and troubleshooting skills.
- Fluency in English and French (B2+) and familiarity with ServiceNow certifications is a plus.
Benefits
- Competitive compensation & benefits package
- Hospitalization plan
- Hybrid working model
- Meal allowance
- Well-being activities (on premises)
- Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
- Personalized development plan for targeted career growth
Requirements Summary
3+ years as Business Analyst, 1+ year in ServiceNow implementations with HAM expertise, Agile methodologies experience
