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Devoteam
ITOM/CMDB Specialist - Prague
ServiceNow ITOM/CMDB Specialist at Devoteam, Prague. Manage infrastructure discovery, CMDB data population, live discovery integrations, and IT operations. Requires Windows/Unix admin skills, networking knowledge, ServiceNow expertise. Hybrid, 5 weeks PTO, training support.
ServiceNow Role Type:
Implementer
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified System Administrator
Job description
Posted on:
November 19, 2025
Devoteam is looking for a ServiceNow specialist for the CMDB and IT Operations Management implementations. The role involves communication with customers, detailing technical requirements, and validating them with the customer. The ideal candidate should have a strong background in infrastructure technologies and admin-level knowledge of server operating systems.
Requirements
- Discovery of IT components data and storing them in CMDB
- Best practices for data population, identification and reconciliation
- Live discovery via ServiceNow tooling and 3rd party integrations
- Network Operations & Troubleshooting
- Security & Credential Management
- Infrastructure Discovery
- Advanced Network Management & Troubleshooting
- ServiceNow Administration
- Advanced Server Administration & Automation
- Network Monitoring Integrations
- ITIL & Service Management
- Cloud Infrastructure Management
- Scripting and Automation
Benefits
- 5 weeks of vacation per year
- 4 My Days per year
- Hybrid office
- Flexible working hours
- Career Management, training and certifications
- Meal allowance up to 28.000 CZK/year
- Cafeteria 1000 CZK/month
- Phone tariff (unlimited calls, texts messages within the EU, 20GB of Internet)
- Employee Referral Program
- Sabbatical leave
- Repurchase of hardware
- Foreign business trips
- Above standard working equipment
- Company Mobile Phone
- Company Laptop
- Coffee, tea, snacks and breakfasts in the office
- Company events and teambuildings
- Gifts for work anniversaries, promotion or childbirth
- Friendly and open culture
Requirements Summary
Must have intermediate Windows and Unix administration skills, familiarity with network concepts, and ability to discuss credentials. Good to have CCNA or equivalent level of networking knowledge, ServiceNow CSA level, and advanced knowledge of Server Administration across OS platforms
