ITOM / CMDB Specialist for ServiceNow - Bratislava

We are looking for a ServiceNow specialist for the CMDB and IT Operations Management implementations. The successful candidate will have a strong background in infrastructure technologies and admin-level knowledge of server operating systems. The role requires a strong understanding of ServiceNow tooling, network and server automation tools, and cloud environments. The candidate will be responsible for discovery of IT components data, best practices for data population, identification and reconciliation, and troubleshooting of network protocol issues.

Requirements

• Intermediate Windows and Unix administration skills
• Familiarity with network concepts (routers, switches, firewalls, NAT, load balancing)
• Ability to discuss credentials, install a product, troubleshoot permission issues, discuss and troubleshoot network connectivity with network engineers, security teams or cloud providers
• General knowledge of IT infrastructure topology including typical application, server, and networking configurations, Web and Application Servers, Load Balancers, Databases, and Virtualisation
• Understanding of DNS and IP configuration and protocols such as HTTP, TCP, SOAP, REST, SSH and SNMP
• Understanding of SSL / PKI

Benefits

• Salary up to 4200€
• 5 weeks of vacation per year
• 4 “My Days” per year
• Flexible working hours (hybrid model)
• Career Management, training and certifications in the best breed of technologies
• Udemy for business account
• Meal allowance up to 1023€ / year
• Cafeteria 40€ / month
• Phone tariff (unlimited calls, texts messages within the EU, 16GB of Internet)
• Employee Referral Program
• Sabbatical leave
• Repurchase of hardware
• Foreign business trips
• Company mobile phone (Android / iPhone)
• Company laptop (Windows / macOS)
• Coffee, tea, snacks and breakfasts in the office
• Company events and teambuildings
• Gifts for work anniversaries, promotion or childbirth
• Friendly and open culture