.svg)
Masters Career Consultancy Pte Ltd
ITSM Administrator
ITSM Administrator at Masters Career Consultancy, Singapore. Manage ServiceNow platform, handle service requests, upgrades, documentation. Requires IT degree, 3-5 yrs ITSM experience, ITIL expertise, ITSM configuration skills.
Staffing Agency/Recruiter
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Integration Hub
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 11, 2025
An ITSM Administrator manages and optimizes the IT service management platform, handling service requests, upgrades, documentation, and troubleshooting, while ensuring compliance with IT security standards.
Requirements
- Bachelor's degree in IT or related field
- 3-5 years of experience with ITSM platforms (e.g., ServiceNow, BMC Remedy)
- Strong knowledge of ITIL processes and service catalog management
- Experience with ITSM tool configuration and automation integration
- Familiar with reporting tools and IT security best practices
Requirements Summary
Bachelor's degree in IT, 3-5 years of ITSM experience, strong ITIL knowledge
