SAS

ITSM Analyst (CMDB)

Join SAS in Pune as an ITSM Analyst (CMDB). Leverage your ServiceNow ITOM skills to enhance Configuration Management. Requires 7 years IT experience. Flexible work environment and world-class benefits.

ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
May 21, 2025

We’re looking for an experienced IT Service Management Analyst to assist with our Service Management processes with a focus on Configuration Management using ServiceNow ITOM. You will perform the day-to-day delivery of Configuration Management services to the organization.

Requirements

  • Bachelor’s degree in Computer Science or related field
  • Seven years' experience in IT
  • Strong knowledge of ServiceNow CMDB and ITOM

Benefits

  • Flexible work environment
  • Debt-free multi-billion-dollar organization
  • World-class employee experience

Requirements Summary

Bachelor’s degree in Computer Science or related field, Seven years' experience in IT, Strong knowledge of ServiceNow CMDB and ITOM