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Singtel Group
ITSM Engineer
ServiceNow Role Type:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
October 7, 2025
Singtel is seeking an ITSM Engineer to empower every generation through its focus on employee development and growth. This role involves managing and resolving technical support requests, ensuring efficient issue resolution, and maintaining accurate records. The company emphasizes a supportive and growth-oriented environment.
Requirements
- Receive, log, and prioritize incoming ITSM support requests.
- Manage and resolve issues through ServiceNow.
- Maintain accurate records of support requests.
- Stay updated with ITSM trends.
- Excellent customer service and communication skills.
Requirements Summary
Diploma in IT Engineering (or equivalent), 2+ years IT support experience, ITSM knowledge
